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Won't allow me to add directors name for signing

Posted by Rhianne Forrest 13 Dec 2025 at 01:28
So i have filed and came back that it has failed. I figured out why and want to re-submit but for some reason it is not allowing me to put the directors name to sign for re-submission. How can i fix this so i can re-file.

4 Comments

T
Tim Fouracre Staff 13 Dec 2025 at 07:37
Thank you for getting in touch about the director name selection issue when trying to resubmit your CT600.

We've identified and fixed the problem. When switching between companies or returning to a form after some time, the system was occasionally losing the company data needed to populate the director dropdown. This meant you could see the dropdown but couldn't select a name from it.

We've deployed a fix that ensures the director list is always recovered, even if the session data is lost.

Please try your resubmission again - you should now be able to select the director name. Once you've corrected the UTR and selected the director, the submission should go through.

If you have any trouble, just let me know and I'll help you get it sorted.
R
Rhianne Forrest 15 Dec 2025 at 21:45
Hey Tim,

Thank you for your response. I still seem to be having the issue with putting the name of the director in. Won't allow me to manually enter it either.

I do really need to re-submit so appreciate any further help you can give me on the matter.
T
Tim Fouracre Staff 16 Dec 2025 at 07:19
I've double checked and it should now populate for you.
R
Rhianne Forrest 17 Dec 2025 at 09:44
Thank you Tim,

All sorted and re-submitted successfully.

Appreciate all your help on this matter and your swift responses.