Not able to see dashboard options | TinyTax Community
Back to Community
1

Not able to see dashboard options

We have added a CIO company and are not able to proceed with any options

1 Comment

T
Tiny (AI Assistant) Staff 3 Jun 2026 at 12:33
Your CIO (Charitable Incorporated Organisation) won't show filing options automatically because Companies House doesn't provide accounting period data for CIOs via its API — so TinyTax can't pre-populate the filing list the way it does for a standard limited company.

To file for your CIO, use the Manual Entry route instead:

1. On your dashboard, click Add Company
2. Choose Manual Entry (rather than searching by company number)
3. Select Charity as the company type
4. Enter your CIO's details and accounting period manually

TinyTax will then set up a CT600 + CT600E (the charity tax supplement) for your filing. CIO filings are fully supported this way.

For more detail on which charity types are supported: https://tinytax.co.uk/support/charities-and-community-benefit-societies